Technical Rescue & Emergency Engineering
Production down. Agency delivered a disaster. CTO resigned Friday. Launch is in three weeks and the software isn't ready. We've been the second phone call in every one of these scenarios. 30-minute response. 24-hour start. Senior engineers who've been in production fires before.
Emergency rates from £900/day · 30-minute response · No long-form paperwork to start
30 min
Response time for emergency enquiries
24h
Time to active work from engagement
£900
Per day from for emergency engagements
£1,500
Per day maximum for critical incidents
Situations we handle
🚨
Revenue-impacting outage. Your team has been looking at it for three hours. You need a second set of senior eyes — someone who's seen this pattern before and can move fast. We respond in 30 minutes and are actively working the problem within 2 hours. Not on-call juniors. The engineer who solves it.
🏃
Your CTO resigned on Friday. You have a Series B due diligence starting in six weeks, a critical product deadline in eight weeks, and a team that's looking to you for direction. Fractional CTO engagement at emergency rates — in the chair, maintaining momentum, visible to investors and the team, while you find a permanent replacement.
💣
Six months, £80,000, and what arrived doesn't work, isn't tested, can't be deployed, and the agency has gone quiet. We've rescued projects like this before. We scope what's salvageable, what needs rebuilding, and what a realistic go-live timeline looks like — then we execute it.
⏰
The board demo is in three weeks. The launch event is in four. The software that needs to be there isn't ready. We've been asked to make the impossible possible before. Sometimes we can. We'll give you an honest answer within 24 hours of looking at the codebase — and if it's achievable, we'll commit to it.
🔓
Data breach. Unauthorised access. Ransomware. You need a senior engineer who can work alongside your incident response team, help you understand the blast radius technically, implement emergency mitigations, and communicate accurately to leadership about what happened and why. Calm, fast, accurate.
📉
Traffic spike from a PR campaign, a viral moment, or a large customer onboarding. Your system is failing at 10× expected load. We've done emergency scaling at McLaren Racing scale — we know the difference between the fixes that buy you 30 minutes and the architectural changes that handle the actual load.
How rescue works
01
Contact us. We respond within 30 minutes during working hours — often faster. We ask four questions: what's broken, when did it break, what have you tried, and what's the business impact. That's enough to start.
02
We're working on your problem within 24 hours of engagement confirmation. Not scoping. Not contracting. Working. Emergency engagements use simplified paperwork that can be executed in under an hour.
03
Before we commit to a timeline or outcome, we give you an honest assessment of what we're dealing with. If the situation is worse than described, you'll know within 48 hours. We don't take your money for months before telling you the truth.
04
We fix the immediate problem. Then we give you a written post-mortem: what went wrong, why, what we did, and what the permanent fix looks like. You end the rescue engagement with more clarity than you started with.
Before you call
Some situations are genuinely unrecoverable on a timeline. A project that's 80% done and needs 10 weeks of work can't be shipped in three weeks — no matter how senior the engineer or how many hours they work. We will tell you this upfront.
What we won't do: take your money for six weeks before admitting the situation is worse than described. We give you the honest assessment within 48 hours — and if the news is bad, you get it early enough to make different decisions.
Emergency
£900/day
Active project rescue, production support, deadline recovery
Critical Incident
£1,200/day
Production outages, security incidents, scaling emergencies
Crisis Response
£1,500/day
All-hands engagement, on-call availability, same-day start
Simplified paperwork. No retainer required to start. Day rates reduce to standard £600/day for ongoing work after the emergency phase.
Ready to start?
Tell us what's broken, when it broke, and what the business impact is. We respond within 30 minutes and can be working your problem within 24 hours.
Typical response within 24 hours · No sales pressure